Convergence Technologies
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RMA Form

 CTI

SPECIAL!!!!
CTI REPAIR SERVICES
CTI will now repair broken Subscriber Modules, Access Points or Backhauls. Don't let equipment go to waste when it can be repaired! Call your CTI Account Manager today for more details about this service (773)667-4585.

Customer Information:

Business Name:
Contact Name:
Street Address:
Suite Number:
City, State Zip:
Phone:
Fax:
E-mail:
Retype E-mail:

Instructions:

Please fill out the form below. Once completed you will be shown which items are within warranty and are allowed to be shipped in for final approval by Motorola. If any item is shipped without approval you will be charged a handling fee and shipping back to your location.

You will be automatically sent an email with information regarding the packed equipment. THE EMAIL MUST BE PACKED WITH ITEMS SHIPPED. If you do not receive an email within 20 minutes of submitting please contact CTI at (773) 667-4585 ext. 4 (customer service).


Model Number Description of Problem Was the Unit
In Service or DOA		 ESN#
0A003Exxxxxx		 MSN#
606xxxyyyy
1: If Other:
2: If Other:
3: If Other:
4: If Other:
5: If Other:
6: If Other:
7: If Other:
8: If Other:
9: If Other:
10: If Other:
I certify that the above equipment is accurate and complete.
Inaccurate information will cause a delay in the RMA process.